At Shalom Foods & More, we strive to provide you with high-quality foodstuffs, includiing seafoods, and more. Your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1.Returns

Due to the perishable nature of our products, we only accept returns under the following conditions:
Evidence that the item received was damaged, spoiled, or incorrect (different from what was ordered) immediately after you receive your product.
You must notify us within 4 hours of receiving your order by contacting our customer service via calls or WhatsApp (+2340807 625 7166) or Instagram (@Shalomfoods_etal).
The product must be unused and in the same condition that you received it.
2. Refunds
Once your return request is approved, we will:
Offer a replacement for the damaged or incorrect item.
Provide a partial , calculated, or full refund (depending on the issue).
Refunds will be processed within 6-8 business days to your original payment method.
3. Exchanges
If you received the wrong item, we will exchange it for the correct product at no additional cost.
4. Non-Returnable Items
Items that were properly delivered in good condition.
Any product not reported within 4 hours of delivery.
Opened or used food products.
5. Contact Us
If you have any issues with your order, please contact us at:
 WhatsApp: +234807 625 7166
 Instagram: @Shalomfoods_etal

We appreciate your trust in Shalom Foods & More and will always work to ensure you get the best quality products.